Company:
A Managed Service provider specialising in application and infrastructure management and implementation is looking to recruit a Technical Account Manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.
Main Responsibilities:
- Able to explain technical details and requirements to a non-technical audience
- Maintain, develop, and utilise your skills to ensure that our Managed Services evolve and develop in line with the client strategy, industry developments and best practice.
- Managing the timely and successful resolution of all requests coming in from customers relating to the service
- Provide technical, product and business knowledge to support account management,
- Strengthen customer relationships
- Enhance the managed service capability offered by the client
Skills and Experience:
- Tech-savvy professional
- Results-driven
- Aspire to achieve specific goals
- Experience in Azure, AWS and Microsoft 365
Opportunity:
This is a great opportunity for a Technical Account Manager to work remotely for a company with a great culture.
If this is of interest or you would like more information, then please get in touch and either call Anastasia at Dome Recruitment on 0208 2466 098 or email her at anastasia@domerecruitment.com
