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Senior UX Designer / Product Designer – London OR Reading – £65,000

Annual Salary: £65,000
Job REF: D1640
Published Date: 01-29-2019

I’m working an innovative provider of financial technology that helps make business payments simple, they require a Senior UX Designer / Product Designer to be based in London or Reading.


Details listed below: –


Key responsibilities will include: – 

  • Lead and collaborate on re-structuring a business process using service-design methods
  • Empathically engage with people to tease out the structure inherent in customer landscapes
  • Evolve our global design system to support conversational experiences
  • Embed machine intelligence into enterprise products to simplify and automate complex workflows
  • Enhance end-user experiences by crafting delightful digital/hybrid interactions.


Skills required: – 

  • Plan, participate in and independently complete design activities throughout the product and service life-cycle, from building understanding and empathy, through ideation, product definition, iterative design and delivery, going-to-market, and evolution 
  • Draw from the full spectrum of design disciplines including interaction design, service design, design research, information architecture, visual design, content design, design strategy, etc. to improve customer experiences from end to end
  • Work collaboratively with partner making disciplines such as Engineering, and Product Management on framing problems, discovering insights, crafting effective strategies, articulating strong experience-centred visions, defining concepts and prototypes, and guiding iterative development of new and existing offerings
  • Participate in simultaneous efforts for a line of business or group of related product and service offerings across digital and real-world channels
  • Combine design thinking, lean methods, and agile delivery practices in support of integrated delivery, continuous learning, and strategic alignment
  • Undertake and advocate for user-centred approaches to exploring new capabilities such as machine / artificial intelligence, automation, and conversational experiences
  • Define and communicate intended end-to-end user experiences to product development audiences and stakeholders through compelling design artefacts
  • Guide and conduct learning activities that combine generative/evaluative/ design research approaches in support of ongoing discovery and delivery goals
  • Participate in and plan learning efforts to validate design assumptions and collect user feedback for enhancing a user experience
  • Contribute to and lead the evolution of the design systems supporting a diverse family of products, services, and interaction touch points, across applications, form factors, and lines of business
  • Exemplify professional practices for design


  • Substantial experience in designing complex digital products, services, and experiences, including web-based, mobile, desktop, agentive, embedded
  • Proficient experience of advocating and demonstrating advanced product development methods/practices
  • Exceptional skills and background for design of complex business-to-business products, services, and applications 
  • Understanding the user-centric design methods and processes, design thinking, and empathic lenses for problem-solving
  • High-proficiency with contemporary tools for expressing design guidance and illustrating intended experiences
  • Strong collaboration, facilitation and communication skills 
  • Bachelor’s degree in Interaction Design, HCI, Graphic Design or equivalent experience
  • Robust work portfolio illustrating thoughtfulness and quality

If the opportunity is of interest please get in touch for more details – or call – +44 (0)208 2466071