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Senior Repair Services Engineer

Annual Salary: £45k-£50k + 10% bonus
Job REF: D1722
Published Date: 03-05-2019

My client is looking for a Senior Repair Services Engineer to join their service division in Preston, this position is responsible for Repair Engineering management in the assigned region. My client produces, distributes and deploys mobile computers and tablets, barcode and RFID scanners and printers.



  • Supports New Product Introduction by ensuring all operations are ready to repair new devices as they are released to market. May include validation of the supplier’s repair process and ensuring all regulatory approvals and/or certifications have been obtained.
  • Prepares repair work instructions for all newly released products. Ensures tool and equipment have been qualified. Trains supplier engineering group on repair process for newly released devices.
  • Work closely with sustaining engineering teams to determine best methods to implement product design and process changes within the global repair depots.
  • ECN (Engineering Change Notices) – Manage the distribution and Implementation of service engineering change management ECN to global repair depots.
  • Participates as part of a team representing repair services organization to ensure all products meet design for service requirements
  • Leads cost reductions efforts as assigned
  • Acts as primary escalation for all Service Engineering activities in the region
  • Uses six sigma knowledge and approach to drive projects as assigned
  • Interfaces regularly with Key Customers analysing returns, recommending process improvement and overseeing improvement implementation

Qualifications & Experience:

Preferred Education: Bachelor’s degree. University degree (or degree in progress) in
an Electronic or Mechanical discipline.


Preferred Work Experience (years): 5-8 years

Key Skills and Competencies:

  • Must be proficient in the use of: MS Office, MS Access
    97, Minitab
  • Fluent English
  • Familiar with Quality Measurement Techniques – 5S,
    TQM, Six sigma project management
  • Experience with process auditing

Direct: +44 (0) 208 246 6095