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IT Repair Technician

Annual Salary: £20-25k
Area:
Job REF: D1677
Published Date: 02-28-2019

Company

My client is a global leader within the High-Technology arena. With the most recognized brand in the automatic identification industry and the most complete product line, they are dedicated to transforming their clients’ business through innovative products, reliable services and – most importantly – their committed employees.

 

Role:

The repair centre’s core responsibility is to diagnose faulty returned products from customers, as well as to prepare new equipment ready for installs and various rollout programs. In this role, you will need to ensure all products are tested and prepared to the highest standard ensuring optimum reliability once delivered to customer sites.

This role would suit an enthusiastic and reliable individual with excellent multi-tasking skills, flexible, highly organised with a good knowledge of Android and Windows mobile devices. We are looking for a team player who is helpful and full of initiative and willing to learn and develop their own skills.

 

Responsibilities:

  • Test, diagnose and repair all products relating to company business.
  • Ensure correct software and/or firmware is used on all repaired equipment.
  • Follow test and repair procedures as instructed.
  • Document all repair work as required and ensure the stock inventory system is kept up to date for parts used.
  • Report any unusual faults that may need further investigation.

 

Requirements:

  • Proven proactive approach diagnosing software/networking faults with the ability to use initiative towards problem solving and trouble shooting.
  • Experience in a computer/software/IT support, field service or repairs/manufacturing environment.
  • The ability to prioritise work load as well as having the right attitude to react positively when working under pressure.
  • Analytical approach with the ability to consistently adhere to company procedures and practices through to ensuring all relevant paperwork is maintained and completed in a timely manner.
  • Computer literacy ideally proficient using Microsoft Office (Word & Excel).

 

 Opportunity

 

This is a great opportunity to work with a very well established digital/tech company.  You will be a part of a young and dynamic team. You’ll have the opportunity to learn more, develop your skills and make further progression in your career.

 

If this is of interest or you would like more information, then please get in touch and either call Kinga at Dome Recruitment on 0208 246 6080 or email her at Kinga@domerecruitment.com