Role:

This role is responsible for the entire Managed Services offer from defining and refining the appropriate commercial model, ensuring effective service delivery, nurturing managed services customers and achieving growth and retention.

Experience:

We are looking for applicants to have the following:

• ITIL qualification to at least foundation level, or experience of working to ITIL practices
• Commercial Management Experience ideally in an IT services environment
• Strong collaboration, negotiation and influencing skills
• A strong track record of client retention and service improvement
• An understanding technology solutions and being able to articulate this to different audiences
• The ability to inspire people and develop and motivate teams

Opportunity:

This is a fantastic opportunity to join a rapidly growing Microsoft Gold company