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FIELD SUPPORT APPLICATION SPECIALIST – MEDICAL DEVICES, DIAGNOSTICS, IMAGING

Annual Salary: £40,000 + car + benefits
Area:
Job REF: D1836
Published Date: 09-30-2020

FIELD SUPPORT APPLICATION SPECIALIST – MEDICAL DEVICES, DIAGNOSTICS, IMAGING

 

Location: Gloucestershire Region / Bristol / South West (HOME WORKING / REMOTE)

Reference: DRQ4001

 

KEYWORDS:  Diagnostics, Medical Devices, Life Sciences, Field Services, Support Engineer, Chemistry, Microbiology, Medical Technology, Field Applications, Biology, Imaging, Magnetic Resonance, Healthcare

 

THE COMPANY 

A world leader in healthcare, my client is a household name around the world. They are fully committed to continuing to develop the very best technology and medical devices within healthcare and life sciences

 

THE ROLE 

This is a great opportunity for you to contribute to the future of the life sciences and healthcare industry. As a field support specialist, you will be fully responsible for troubleshooting and resolving any issues with laboratory diagnostics systems (such as medical imaging, magnetic resonance etc.) Additionally, you will get the chance to train clients on how to update software, diagnose and, some of the times rectify application issues as the occur so as those systems can operate effectively. As this is a field-based role you will based from home however we are looking for you to cover anywhere from Bristol to Coventry as an area. A company car will be provided.

You will be responsible for taking ownership of customer support calls, working to find the most effective solution as quickly and smoothly as possible. Customer satisfaction is paramount and as such it is key that you develop and maintain great relationships with all customers you work with.

A full, more detailed job specification is readily available on request.

 

THE PERSON 

 

In order to succeed in this role, ideally you will have:

  • A University Degree in Chemistry, Microbiology, Medical Technology, Biology, Diagnostics or equivalent in a relevant life science subject
  • Dependability, capacity for teamwork, capability to come to decisions, organizational skills
  • Good communication skills both verbal and written, with the ability to deal with, customers and staff at all levels.
  • Fluency in English: written and spoken
  • Must be sensitive to diversity in culture, language-ability, economic and political constraints, customer-expectations, regulatory requirements, etc.

 

THE PACKAGE 

Base to £40,000 + Bonus + Car + Excellent Benefits

 

COMMUTABLE FROM : Gloucester, Gloucestershire, Bristol, South West, Bath, Cheltenham, Chippenham, Hereford, Worcester, Cirencester, Yeovil, Somerset, Avon

 

CALL TRACEY-ANN ON 0208 246 6096 / 07850 375 441 OR E MAIL HER TRACEY.GINGER@DOMERECRUITMENT.COM