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1st Line Support Consultant

Company description:

This is a great opportunity to join a friendly, growing, IT managed services company who support organisations with a range of IT, Cybersecurity and Cloud services.

The role:

We’re looking for an experienced and enthusiastic 1st Line Support Consultant to work as part of a friendly support team to act as the first point of contact for all customer queries.

You will deal with a variety of users and businesses, from small to large, corporate to charity, IT savvy to the technically challenged and help resolve technical queries raised by phone, web or email. This genuinely is a great opportunity for someone who is hungry for a career in IT.

On a day to day basis you will:

  • Help clients with any tech question they need to raise, by phone, web or email.
  • Manage your own case load, answer issues within a defined SLA, escalate calls within the 1st, 2nd and 3rd line tiers, and liaise with third parties to find a speedy resolution to client’s issues.
  • Research issues for which you don’t have an immediate answer.
  • Work alongside the wider team, to manage client issues that might need input from other stakeholders.

You will ideally have:

  • Experience of working in a professional IT team or service provider
  • The ability to be self motivated and highly organised.
  • The ability to keep it simple
  • Experience of dealing with a wide range of tech products, from PC to server, printer to firewall, Operating System to Security software.
  • The ability to remain calm and to make clients feel that they are important

This genuinely is a great opportunity for someone who is hungry for a career in IT.

Senior Full Stack Developer

Senior Full Stack Developer- MySQL/Angular/C#

The Company

A Microsoft Gold Partner who is a multi-award winning and leading software systems integrators for the Forex market.

Description of Duties

  • Manage and assist in the delivery of complete end-to-end projects, which includes design, document, implementation and unit testing.
  • Collaborate with the Software Development Team Leads, Development Team and Quality Assurance teams to ensure the operability, usability and robustness of the software, and also to ascertain that it is to the highest quality.

Key Responsibilities

  • Design, architect and implement new feature sets and enhancements.
  • Resolve reported bugs from QA, Support and Clients in a timely manner.
  • Help document any major changesets.
  • Updating and creating internal and external documentation.
  • Attend project meetings.
  • Coordinate with the Support and QA teams on a regular basis.
  • Investigate and analyse support and production issues.
  • Maintain and refactoring of the existing codebase.
  • Mentoring less experienced developers.

Basic training of financial trading will be provided.

Essential

  • 1 or greater Bachelor’s Degree – preferably in Maths, Science, Computing or Engineering.
  • At least 5 years’ experience of web-development
  • Strong Knowledge of Single Page Applications (SPA) and Progressive Web apps.
  • Strong Knowledge of ReST API, JSON, XHR async data handling and web-sockets.
  • Experience working with Angular 2+ / React framework.
  • Experience of working responsive web application with cross-browser compatibilities.
  • Experience of using any of data visualisations framework.
  • Good understanding of coding in TypeScript/JavaScript.
  • A good understanding of potential security issues.
  • Good understanding of automated unit/e2e testing.
  • Good understanding of developing data-driven web GUIs.
  • Good understanding of software & Microsoft/Windows operating systems.
  • Highly logical problem-solving skills, with the ability to break down a problem.
  • Excellent communication and interpersonal skills.
  • Self-starter, team player, flexible, able to adapt to any new environment and work on any project.
  • Organised and meticulous.
  • Possess the ability to multitask.
  • Enjoys and works well under pressure and meet project time scales.

Desirable

  • Basic understanding of financial trading, or financial markets.
  • Basic understanding of hybrid web development frameworks like IONIC, Electron.
  • Basic understanding of server-side programming in C/C++/C# or Java.

 

C++ Developer

The Company

A Microsoft Gold Partner who is a multi-award winning and leading software systems integrators for the Forex market.

Description of Duties

  • Manage and assist in the delivery of complete end-to-end projects, which includes design, document, implementation and unit testing.
  • Collaborate with the Software Development Team Leads, Development Team and Quality Assurance teams to ensure the operability, usability and robustness of the software, and also to ascertain that it is to the highest quality.

Key Responsibilities

  • Design, architect and implement new feature sets and enhancements.
  • Resolve reported bugs from QA, Support and Clients in a timely manner.
  • Help document any major changesets.
  • Updating and creating internal and external documentation.
  • Attend project meetings.
  • Coordinate with the Support and QA teams on a regular basis.
  • Investigate and analyse support and production issues.
  • Maintain and refactoring of the existing codebase.
  • Mentoring less experienced developers.
  • Basic training of financial trading will be provided.

Essential

  • Strong Knowledge of C++ STL library, sockets and templating.
  • Strong Knowledge of Multithreading and real-time software development.
  • Strong Knowledge of software development lifecycle.
  • 1 or greater Bachelor’s Degree – preferably in Maths, Science, Computing or Engineering.
  • Knowledge/experience of object-oriented coding languages, C, C++, C#, Python, Java…
  • Good understanding of software & Microsoft/Windows operating systems.
  • Highly logical problem-solving skills, with the ability to break down a problem.
  • Excellent communication and interpersonal skills.
  • Self-starter, team player, flexible, able to adapt to any new environment and work on any project.
  • Organised and meticulous.
  • Possess the ability to multitask.
  • Enjoys and works well under pressure and meet project time scales.

Desirable

  • Basic understanding of financial trading, or financial markets.
  • Experience/understanding of FIX Protocol messaging.

If this is of interest to you, please get in touch with Fluke on 0208 246 6077 or email your up to date CV to fluke@domerecruitment.com.

C# Developer

The Company

A Microsoft Gold Partner who is a multi-award winning and leading software systems integrators for the Forex market.

Description of Duties

  • Assist in the delivery of complete end-to-end projects, which includes design, document, implementation and unit testing.
  • Collaborate with the Software Development Team Lead, Development Team and Quality Assurance teams to ensure the operability, usability and robustness of the software, and also to ascertain that it is to the highest quality.

Key Responsibilities

  • Design and implement new feature sets and enhancements.
  • Resolve reported bugs from QA, Support and Clients in a timely manner.
  • Help document any major changesets.
  • Updating and creating internal and external documentation.
  • Attend project meetings.
  • Coordinate with the Support and QA teams on a regular basis.
  • Assist in the investigation and analysis of support and production issues.
  • Assist in the maintenance and streamlining of the current code.

Basic training of the financial trading will be provided as well as mentoring from an experienced developer.

Essential

  • 1 or greater Bachelor’s Degree – preferably in Maths, Science, Computing or Engineering.
  • At least 5 years’ of experience working as a software developer.
  • Knowledge/experience of object-oriented coding languages, C#, C/C++/Java.
  • Highly logical problem-solving skills, with the ability to break down a problem.
  • Excellent communication and interpersonal skills.
  • Self-starter, team player, flexible, able to adapt to any new environment and work on any project.
  • Enjoys and works well under pressure and meet project time scales.
  • Experience of Multithreading and Async programming.
  • Experience of developing/working with distributed software systems.
  • Experience of working with ReST APIs / Websockets.
  • Experience of working messaging queues like RabbitMQ/ActiveMQ/ZeroMQ.
  • Good knowledge of Server-Side programming.
  • Knowledge of software development lifecycle.
  • Good understanding of software & Microsoft/Windows operating systems.
  • Good understanding of design patterns.
  • Organised and meticulous.
  • Possess the ability to multitask.

Desirable

  • Experience of Single Page Web-application development using Angular/React.
  • Basic understanding of financial trading, or financial markets.
  • Experience/understanding of FIX Protocol messaging.

If this is of interest to you, please get in touch with Fluke on 0208 246 6077 or email your up to date CV to fluke@domerecruitment.com.

Software Developer

Are you a motivated team player who can demonstrate your ability to interpret business requirements into technical solutions?

We’re working with a leading tech company who are expanding their Guildford office and are looking for Software Developer to join their growing team.

Focusing on delivering solutions to the requirements for numerous, high profile customers, you will have a broad input into the many aspects of the development of our cloud-based membership solution.

The types of work you will be involved in:

  • Full development lifecycle for customer projects, from requirements gathering to user acceptance testing.
  • Server side development of both REST and SOAP web services
  • Internal WPF Tooling
  • Designing and creating DNN modules to realise customer needs.
  • Writing Plugins and Workflows for Microsoft Dynamics 365

In addition to the below technical skills you will have commercial experience of MS technologies and will be working directly with senior developers and technical architects on customer project requirements.

Key technical skills
C#
ASP.Net
.NET Framework 4.5
SQL, WPF, WCF, REST, LINQ, EF
KnockoutJS, JavaScript, JQuery, AJAX, Bootstrap, CSS

Desirable technical skills
DNN or another CMS
Azure DevOps
Octopus Deploy
Microsoft Azure Stack
Experience of UX/GUI design
MS Dynamics CRM 365

This is a fantastic opportunity to work alongside some key individuals within the business and have the opportunity to accelerate your development and product knowledge within both the product and MS Dynamics CRM solution.

 

 

Senior C# Developer

Contact me at- josh.fitzwilliams@domerecruitment.com or 02082 466 095

 

Focusing on delivering solutions to the requirements for our numerous, high profile customers, you will have a broad input into the many aspects of the development of our cloud-based membership solution. You will be busy working with a broad array of projects where you will create elegant solutions to complex customer user-experience scenarios.

Our developers are enthusiastic, creative and motivated team players who can demonstrate their ability to interpret business requirements into technical solutions. You will have solid commercial experience of MS technologies and will be working directly with senior developers and technical architects on customer project requirements.

The types of work you will be involved in:

·Full development lifecycle for customer projects, from requirements gathering to user acceptance testing.

·Server side development of both REST and SOAP web services

·Internal WPF Tooling

·Designing and creating DNN modules to realise customer needs.

·Writing Plugins and Workflows for Microsoft Dynamics 365

We will put you through an e-Learning and Microsoft training path that will accelerate your development and product knowledge within both our product and MS Dynamics CRM solution.

 

KEY TECHNICAL SKILLS

C#,

ASP.Net,

.NET Framework 4.5

SQL, WPF, WCF, REST, LINQ, EF

KnockoutJS, JavaScript, JQuery, AJAX, Bootstrap, CSS

DESIRABLE TECHNICAL SKILLS

DNN or another CMS

Azure DevOps

Octopus Deploy

Microsoft Azure Stack

Experience of UX/GUI design

MS Dynamics CRM 365

Private Client Stockbroker

Due to impressive and sustained growth a Level 4 IAD qualified Stockbroker required to join the Retail Advisory team at my client, a leading, independent stockbroker and corporate brokerage.

 

The successful candidate will draw upon their previous experience to manage an existing, established portfolio of private HNW clients primarily advising on FTSE 350 equities. The ideal candidate will have a minimum of two years’ experience in a similar advisory position.

My client has built up a strong reputation in Surrey and the Home Counties based on their straightforward and honest approach to investing. They value their employees by creating an environment that promotes a sensible work/life balance alongside a full range of additional benefits.

Applications from candidates currently working as a: Stockbroker, Senior Broker, Sales Executive/Broker or Equity Sales Trader are particularly welcome.

 

Key Responsibilities

  • Advising primarily FTSE 350 equity investment opportunities to existing HNW clients.
  • Updating and monitoring HNW clients on their investment portfolios and developing existing and new client relationships

 

Skills & Experience

  • RDR / IAD / CISI Level 4 or above qualification is required
  • In-depth understanding of the current financial and investment markets
  • At least 2 years’ experience in an advisory stockbroking position
  • Natural sales ability with excellent client relationship and communication skills
  • Meticulous attention to detail and exceptional planning and organisational skills
  • Confident when communicating with HNW/UHNWs in person or over the phone
  • Fluent at describing and understanding UK markets, explain the benefits and risks specific to the clients’ objectives and needs.

 

This is a fantastic opportunity for an experienced Private Client Stockbroker looking to avoid commuting into London whilst continuing to use their experience in a client-focused role as part of a dynamic, knowledgeable team. Apply now!

Joey – joey.cole@domerecruitment.com / 0208 246 6089